Our Services

Our Process.

  • Diagnose & Decode

    We begin with a comprehensive assessment of the organization’s current accessibility landscape, examining policies, processes, digital systems, and the built environment. Through structured interviews, audits, and data analysis, we identify the barriers affecting operational efficiency and employee experience. This stage provides a clear, objective understanding of existing gaps and risks. It establishes the factual foundation required for informed decision-making.

  • Design & Align

    Once the challenges are defined, we develop tailored solutions that integrate accessibility into core operations, workforce practices, and strategic objectives. We ensure alignment with regulatory requirements, organizational goals, and industry best practices. The resulting roadmap is practical, implementation-ready, and designed to improve performance across departments. Every recommendation is grounded in long-term organizational sustainability and compliance.

  • Implement & Elevate

    We support execution by guiding policy updates, training teams, and embedding accessible practices into daily operations. Progress is monitored through measurable indicators, ensuring accountability and continuous improvement. This phase ensures the organization moves beyond compliance toward operational excellence. The outcome is a sustainable, accessibility-informed culture that enhances performance, retention, and organizational resilience.

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Accessibility Audit & Compliance

A full-spectrum audit package that evaluates the accessibility of your physical spaces, digital platforms, policies, customer-facing services, and internal procedures. This package identifies compliance gaps, risks, and opportunities for improvement across your entire organization.

KM Accessibility – Service Packages

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HR & Duty to Accommodate

A workforce-centered package focused on supporting HR teams to strengthen inclusive hiring, retention, performance management, and Duty to Accommodate procedures. This is where accessibility meets people, culture, and workforce productivity.

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Training, Workshops & Culture Change

A capacity-building package focused on equipping leaders, managers, and teams with the knowledge and practical skills to embed accessibility into their daily work. This package improves awareness, reduces workplace friction, and builds long-term cultural change.

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Organizational Strategy & Transformation

A high-level strategic package designed for organizations seeking to integrate accessibility into long-term planning, operations, leadership, and enterprise-wide performance. This package treats accessibility as a business asset and a competitive advantage.

KM Accessibility – FAQ

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  • Yes. Our methodology is designed to scale across multi-site organizations and complex structures. We provide coordinated assessments, unified reporting, and department-specific recommendations where needed.

  • All client information is handled with strict confidentiality. We follow professional standards for data protection, privacy, and secure handling of all documents and internal communications.

  • Yes. We offer ongoing advisory services, monitoring, annual updates, and follow-up assessments to ensure long-term progress and sustained accessibility across the organization.

  • Yes. All our services can be offered individually, and we can design a fully customized service plan based on your specific needs, priorities, and budget.

  • We conduct a short consultation to understand your current accessibility maturity, internal challenges, and operational goals. Based on this assessment, we recommend the package—or combination of services—that aligns best with your requirements.

  • Absolutely. We frequently collaborate with internal teams to enhance their capacity, streamline their workflows, and support ongoing initiatives without duplicating existing efforts.

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